FAQ

General Questions

What does Percussive Therapy do for me?

Percussion therapy is a great way to release body tension, reduce the effect of DOMs and warm your muscles up prior to a workout. It’s like having the ability to give yourself a sports massage wherever you are.

Who are your Percussive Therapy devices for?

Our devices are designed for anyone who wants to unlock their body’s full potential. Whether you’re a professional athlete, it’s your first time lacing up your running shoes or you just suffer from general aches and pains the Flow sports massage can help you achieve your goals. It’s simple enough for anyone to use, and tough enough for everyday professional use.

Can you do Percussive Therapy anywhere?

Flow products have been specifically designed to be quiet and light enough to use wherever you are. They can be used at home, in the gym or even in the office.

Where can I purchase a Flow device?

If you are in the United States you by the Flow PRO here and the Flow MINI here or you can visit one of our resellers If you live outside of the USA.

Orders & Shipping

When will my order ship?

Orders are processed and shipped on the same day as long as you order before 3pm PST. Orders placed after 3pm PST Saturday will be processed the following Monday.

When your order is ready for shipment, you’ll receive email notifications with your tracking number and delivery updates.

If you have any questions about your order contact support

Can I change the address of my order?

Sure! Although there’s only a short amount of time after an order is placed to make any changes, so please make sure that you double check your shipping information on checkout. If you need to make any changes to your order, please contact support and we’ll do our best to organise your new address. Please note that address changes may delay the delivery of your order by several business days.

How can I track my order?

Once your order has been shipped, you’ll receive a confirmation email with the tracking information. Should you come across any issues with tracking your package, please contact support , and we’ll do our best to resolve the issue as soon as possible. If you have lost your tracking information, just enter your order number and email here to track your order.