Tracking Your Order

Once your order has been shipped, you’ll receive a confirmation email with the tracking information. Should you come across any issues with tracking your package, please contact support , and we’ll do our best to resolve the issue as soon as possible. If you have lost your tracking information, just [...]

Returns

We hope you #findyourflow but if you are unsatisfied with your product we will accept returns up to 30 days after your purchase date. If your item is faulty and under warranty please refer to the warranty policy. For orders made on the website please follow the next steps: Contact [...]

Charging

CHARGING LOCATIONS: Flow devices should be charged in a dry location. Do not charge the device outdoors, in a bathroom or anywhere which may expose the device to any liquid. Ensure all drinks are distanced from the device. UNPLUGGING THE CHARGER: Do not pull the cord, unplugging the charger must [...]

Maintenance/Storage

Store your device in a cool and dry place. Avoid storing your device in areas with higher temperatures. Storing your device with the included travel bag/case is important to avoid dust build up as it may reduce airflow. Ensure that the device is stored out of reach of inexperienced individuals. 

Maintenance/Storage

Store your device in a cool and dry place. Avoid storing your device in areas with higher temperatures. Storing your device with the included travel bag/case is important to avoid dust build up as it may reduce airflow. Ensure that the device is stored out of reach of inexperienced individuals. 

Functions/Features

With 4 attachment heads and 4-speed settings, you’ll be able to customise your Flow MINI to suit your individual needs. Weight of 1.77lbs (800g) Rechargeable lithium-iron battery (up to 3 hours of usage per charge)   Percussion therapy device with an amplitude of 10MM and pressure intensity level of 20 [...]

Modes

Your device is designed to be as easy to operate as possible. Press the large power button once, and the device will start to operate in Relax mode, our first level. Press again for level two, Refresh mode. Press once more for maximum power at level 3, Recharge mode. Press [...]

Quick Start

Remove the device carefully from the box. Your Flow MINI will already have the Medium Flow Head™ fitted. To remove it simply grip the base of the Flow Head™ and tug until you hear a ‘pop’. With the device off, fully insert the Flow Head™ of your choice by pushing [...]

Replacing Flow Heads™

Flow devices comes equipped with two different types of Flow Heads™ Soft heads such as the Super Soft, Soft, Wide & Medium and Harder ABS heads such as the Fork, Bullet & Hammer. While the hard heads should last a long time, care should be taken when removing soft heads, [...]